Terms and Conditions for Elite Gemstones
Effective Date: November 16, 2024

Welcome to Elite Gemstones! These Terms and Conditions (“Terms”) govern your access to and use of our website elitegemstoness.com, including the purchase of products, services, and any other interactions with our online store. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website.

1. General Information

Elite Gemstones is a high-end jewelry and accessories retailer based in Dana Point, California. We specialize in offering a curated selection of premium jewelry, gemstones, and luxury accessories. These Terms apply to all visitors, customers, and users of our website, including those who browse, purchase, or engage with content on our website.

2. Use of Our Website

By using our website, you agree to the following:

  • You must be at least 18 years old to make a purchase on our site or have the permission of a parent or guardian.
  • You may not use our website for illegal purposes or to engage in any behavior that would damage, disable, or impair the functioning of our site.
  • You agree not to misuse or tamper with any content, code, or features of our website, including attempting to interfere with the functionality or performance of our website.

3. Account Registration

To make purchases or access certain features on our website, you may need to create an account. By registering for an account, you agree to the following:

  • You will provide accurate and complete information when creating your account.
  • You are responsible for maintaining the confidentiality of your account information, including your password.
  • You agree to notify us immediately of any unauthorized use of your account.
  • Elite Gemstones reserves the right to suspend or terminate any account that violates our Terms.

4. Product Information

We make every effort to provide accurate descriptions, pricing, and images of the products listed on our website. However, errors may occur, and we do not guarantee the accuracy, completeness, or reliability of product information.

  • Pricing: All prices on our website are listed in USD and are subject to change without notice. The final price of your order will be confirmed at checkout.
  • Availability: While we make every effort to maintain stock, all products are subject to availability. We reserve the right to cancel or modify an order if an item becomes out of stock.

5. Orders and Payments

By placing an order on our website, you are offering to purchase a product under the terms outlined in these Terms. Elite Gemstones reserves the right to accept or reject any order for any reason.

  • Payment Methods: We accept various forms of payment, including credit cards, debit cards, and other secure payment options. Payments must be made at the time of order, and we may verify the payment before processing your order.
  • Order Confirmation: Once we receive your order, you will receive an email confirming the details of your order. This is not an acceptance of your order but an acknowledgment of your purchase request.
  • Shipping & Delivery: All shipping times are estimates. We are not responsible for delays caused by the shipping carrier or issues related to customs or delivery.

6. Returns, Exchanges, and Cancellations

For detailed information regarding our return, exchange, and cancellation policies, please refer to our Refund and Returns Policy. We reserve the right to refuse returns or exchanges that do not meet our policy guidelines.

  • Returns: Items must be returned within 30 days of receipt in their original condition and packaging.
  • Exchanges: Exchanges are available for items of equal or lesser value, based on availability.
  • Cancellations: You may cancel your order before it has been processed or shipped. Once your order has been shipped, you must follow the return process.

7. Shipping and Delivery

Elite Gemstones offers worldwide shipping. Shipping costs and delivery times vary based on your location and the shipping method selected. We are not responsible for delays in shipping caused by third-party carriers or customs procedures.

  • Shipping Fees: Shipping charges will be calculated and displayed at checkout.
  • International Shipping: Customers outside the U.S. are responsible for any customs duties, taxes, or other fees incurred upon delivery.

8. Privacy and Security

We value your privacy and are committed to protecting your personal information. For details on how we collect, use, and protect your information, please review our Privacy Policy.

  • Security: We use secure encryption methods to protect your payment information and personal data.
  • Third-Party Services: We may share certain information with trusted third-party service providers who assist us with payment processing, order fulfillment, and other necessary services.

9. Intellectual Property

All content on our website, including text, images, graphics, logos, and designs, are the property of Elite Gemstones and are protected by copyright and trademark laws. You may not use, reproduce, or distribute any content from our website without our explicit written consent.

10. Disclaimers and Limitation of Liability

We strive to provide the best possible experience when shopping with Elite Gemstones. However, we make no warranties or representations about the accuracy, reliability, or completeness of the content on our website.

  • Product Warranties: Elite Gemstones does not provide warranties beyond the manufacturer’s warranty on certain items. Any manufacturer warranties are governed by the specific terms of the manufacturer.
  • Liability: To the fullest extent permitted by law, Elite Gemstones is not liable for any indirect, incidental, or consequential damages resulting from your use of our website or the purchase of our products.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

  • Arbitration: Any disputes arising out of or relating to these Terms shall be resolved through binding arbitration, rather than in court, except for disputes related to intellectual property rights, which may be pursued in the courts of California.

12. Changes to These Terms

Elite Gemstones reserves the right to update or modify these Terms at any time. Any changes will be posted on this page with the updated date. By continuing to use our website after such changes, you agree to be bound by the updated Terms.

13. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Thank you for shopping with Elite Gemstones! We look forward to providing you with exceptional jewelry and accessories for all your luxury needs.